Cricxo Bet believes gaming should be fun, not stressful. Responsible play is our core commitment. On this page, we show you how to enjoy a safe and entertaining gaming experience while staying within your limits.
Use these features to keep your gaming experience safe on Cricxo Bet
Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded. This is the most effective tool for staying within your budget and playing responsibly.
Set a daily limit on how many hours you play. When the time is up, Cricxo Bet will automatically send you an alert. It's a great way to avoid spending too much time gaming.
Take a voluntary break lasting anywhere from 24 hours to 30 days. During this period, you won't be able to log in to your account. A cooldown period is ideal when you want to clear your head and return to play refreshed.
If you feel your gaming is getting out of control, you can close your account entirely for a period of 6 months to 5 years. The self-exclusion process is irreversible and takes effect immediately.
Cricxo Bet verifies every user's age through a strict KYC process. Registration is completely prohibited for anyone under 18, and suspicious accounts are suspended immediately.
When signs of gaming addiction appear, Cricxo Bet can connect you directly with a professional counsellor. Our support team will guide you to the right help with complete confidentiality.
Responsible gaming means playing consciously, within limits, and purely for entertainment. At Cricxo Bet, responsible play isn't just a policy — it's the foundation of our platform. We believe every player has the right to enjoy gaming in a safe environment.
When online gaming crosses the line from entertainment to compulsion, it can seriously affect your personal, family, and financial life. Cricxo Bet's responsible gaming program helps reduce that risk and supports every user in building healthy gaming habits.
Following guidelines from gaming regulators around the world, Cricxo Bet has built a comprehensive responsible gaming framework — complete with tools, resources, and a trained support team ready to help you at any time.
The bottom line: Gaming should be a source of enjoyment, not income. If you're gaming to chase losses or solve financial problems, it's time to seek help.
The first step to responsible play at Cricxo Bet is building healthy gaming habits. Follow the tips below to keep gaming fun at all times:
Gaming addiction often creeps in gradually and can be hard to spot at first. Cricxo Bet helps you stay aware. If you notice any of the signs below, consider seeking help:
Important: If you recognise two or more of the signs above in yourself, don't wait — reach out to our support team. Asking for help isn't weakness; it takes courage.
After logging in to your Cricxo Bet account, go to "Account Settings" and you'll find the Responsible Gaming section. From there, you can easily access the following tools:
Keep in mind: Reducing a limit takes effect immediately, but increasing one requires a 24–72 hour waiting period. This is intentional — it's designed to prevent impulsive decisions to raise limits in the heat of the moment.
Cricxo Bet is strictly for users aged 18 and above. Keeping minors away from gaming is both our social responsibility and legal obligation. Age verification is mandatory at registration, and suspicious accounts are suspended immediately.
A special note for parents: use parental control software on your devices. Keep your Cricxo Bet account password out of your children's reach. Always log out of your session when sharing a device.
Stay in control of your budget
Set Session Duration
Minimise your losses
Take a Full Break
Our support team is available at all times for any concerns. Complete confidentiality is guaranteed.
Email:
[email protected]
Time: 24 hours a day, 7 days a week
Full details on every protection tool available at Cricxo Bet
Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately; increasing it requires a 72-hour waiting period.
Decide in advance the maximum number of hours you'll play in one sitting. When the time is up, you'll receive a notification and can choose to end your session.
Once you've lost a set amount, your session will end automatically. This helps prevent the urge to chase losses and lose even more.
Temporarily suspend your account for 24 hours, 7 days, or 30 days. You will not be able to log in during this time.
Lock your account for 6 months to 5 years. During this period, no new accounts can be opened, and the process is irreversible.
At set intervals, a pop-up will show how long you've been playing and how much you've won or lost. This helps you stay aware of your activity.
Ask yourself these questions — honest answers will point you in the right direction
1. In the past month, have you spent more on gaming than you budgeted for?
2. Do you place larger bets to try to win back money you've lost?
3. Do you feel restless or irritable when you're not gaming?
4. Do you hide your gaming from family or loved ones?
5. Is gaming affecting your work, studies, or relationships?
If most of your answers are "Sometimes" or "Often," please reach out to us or consider using the self-exclusion or cooldown feature.
Straight answers to the most frequently asked questions