Your personal data is of the utmost importance to us at Cricxo Bet. This Privacy Policy clearly explains what information is collected, how it is used, and how well your data is protected.
The Core Pillars of Data Protection at Cricxo Bet
All data transmitted on the Cricxo Bet platform is protected by 256-bit SSL encryption. Your password and payment details are never stored in plain text.
Cricxo Bet never sells your personal data to third parties. Your information will not be shared outside the platform under any circumstances, except where required by law.
Your data is stored in high-security data centers. Regular security audits and penetration testing ensure that data remains protected at all times.
Cricxo Bet only collects information that is genuinely necessary to provide our services. We do not collect excessive or unnecessary data.
You can view, correct, or request deletion of your stored data at any time. Giving users control over their own information is a core principle for us.
We are transparent about which cookies Cricxo Bet uses and why. You have the option to disable non-essential tracking cookies at any time.
Welcome to Cricxo Bet. This Privacy Policy ("Policy") applies to the Cricxo Bet platform and all associated services. By using our website or app, you are considered to have accepted the terms of this Privacy Policy.
Cricxo Bet is an internationally licensed online gaming platform. We believe privacy is a fundamental right. This policy sets out, with full transparency, what data we collect, why we collect it, and how it is kept secure.
This Privacy Policy applies equally to all registered users, guest visitors, and anyone using any service on the Cricxo Bet platform. If you have any questions while reading this policy, please contact our support team.
Note: This Privacy Policy has been provided in English for the convenience of our users. In the event of any dispute, the English version shall be considered the definitive version.
Cricxo Bet only collects the information needed to deliver our services smoothly. We gather data in three ways — directly from you, automatically during your use of the platform, and through the verification process.
| Type of Data | Example | Methods of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Registration & KYC |
| Contact Information | Email, mobile number | Registration Form |
| Financial Information | BKash/Nagad number, bank account | Payment Processing |
| Device Information | IP address, browser, OS | Automated |
| Usage Data | Game history, bet records, login times | Automated |
| Location Data | Country, city (IP-based) | Automated |
Cricxo Bet never stores your full payment card number. Payments are processed directly by the payment gateway, and only confirmation details are passed back to us.
Cricxo Bet uses collected data solely for specific and legitimate purposes. We never misuse your information. All purposes for which data is used are clearly listed below:
Marketing Communications: If you no longer wish to receive promotional emails or messages from Cricxo Bet, you can opt out at any time through your account settings. Service-related communications will continue as necessary.
Cricxo Bet never sells your personal data. In certain limited situations, specific information may be shared with trusted partners, and in every such case, strict agreements and security protocols are strictly followed.
Cricxo Bet does not share your data in any circumstances beyond those listed above. Your information is never passed to marketing companies, data brokers, or advertisers.
Cricxo Bet uses cookies on its website. Cookies are small text files stored in your browser that help improve the quality of our service. Cricxo Bet primarily uses three types of cookies:
You can delete or block optional cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.
Please Note: Cricxo Bet does not use any cross-site tracking cookies or third-party advertising cookies. Your browsing behavior is never shared with external advertisers.
Cricxo Bet does not store your data indefinitely. Each type of information has a defined retention period, and once that period expires, the data is securely deleted.
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Policy |
| Support Conversations | 2 years | Service Quality Guaranteed |
| Log Files | 90 days | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | User Controls |
As a Cricxo Bet user, you have several important rights over your own data. We fully respect these rights and ensure they are upheld through the appropriate processes.
To exercise any of the rights above, please contact our support team. We will respond within 30 days of your request. In some cases, certain data may not be deletable for legal reasons — if so, we will explain why.
Cricxo Bet is strictly not intended for anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor's data has entered our system, it will be deleted immediately and the associated account will be closed.
If you believe your child has created an account on Cricxo Bet, please contact our support team immediately. We will take swift action.
A Note for Parents: Use parental control software on your device to keep minors away from online gaming. For more information, visit our Responsible Gaming View page.
Cricxo Bet may update this Privacy Policy at any time. If significant changes are made, a notification will be sent to your registered email address and a notice will be displayed when you log in to the platform.
Continued use of Cricxo Bet after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly. The date of each update is displayed at the top of the page.
For any questions, complaints, or data-related requests regarding this Privacy Policy, please contact our Data Privacy team. We typically respond within 3 business days.
Email: [email protected]
When contacting us, please include your account email address and full details of your request. This helps us process your request quickly and accurately.
Answers to the most frequently asked questions by users